NE Time Systems, a technology services company, is proud to announce that CGA Law Firm has automated its time and labor management processes by utilizing the NE Time Systems solution (powered by NOVAtime).
This year, CGA Law Firm is celebrating its 50th anniversary. Over these five decades, the firm has provided legal services to businesses, individuals, municipalities and school districts and has become a well-respected fixture in downtown York, Pennsylvania. With a team of over 70 attorneys and legal professionals, CGA Law Firm offers depth of experience, passion and skill. While CGA is based in York, the firm serves clients throughout South Central Pennsylvania often as a closer, less expensive alternative to big city firms.
In early 2011, the firm decided that they needed a modern solution for time and labor management, and they chose NE Time Systems.
"The process is much faster now. Making
corrections and generating payroll, involves
fifteen to thirty minutes instead of hours."
Prior to that point, CGA used paper timesheets. Each employee completed a timesheet for the pay period and passed it to the payroll department for a second round of manual entry and calculation. To make payroll entry more manageable, employees were instructed to use discretion to track time in 15 minute blocks. As with any manual paper-based system, sheets were sometimes incomplete or inaccurate and would occasionally get misplaced. Everyone had a sense that this was not the most efficient method.
Hourly employees now punch in and out for work at their workstations, using Employee Web Services. Hours are calculated instantly to the decimal equivalent of the minute, and employees no longer need to compile and submit timesheets. CGA tracks hours worked in excess of a typical 37.5 hour work week separately from regular hours, and this itemization is now handled automatically by the software. Automation also generates attendance exceptions such as Tardies, Absenses, Early Outs, Missed Punches, etc. The software makes it easy for management to review this information directly on individual timesheets and for groups of employees for any date range.
"You guys are always very helpful and
prompt and always have the answers."
Steven Carbaugh, Director of IT, recalls that “While the most dramatic improvement we experienced was accuracy, speed was another benefit. The process is much faster now. Making corrections and generating payroll, involves fifteen to thirty minutes instead of hours.”
Mr. Carbaugh continues, “The firm also tracked vacation usage and balances with spreadsheets. Information was not always completely up-to-date and accurate, and it was accessible to a select few. Since employees did not have access, there was a lot of communication between team members and management. ‘How much time do I have left?’ was a common question.”
Now, automation handles the accrual balance computations for vacation and sick hours, and employees request time off using Employee Web Services. Supervisors are notified when a request is submitted and they can approve the request directly from the notification email by clicking a link. The employee is notified as well when a request is approved or declined. Approved requests automatically post to timesheets and deduct from accrual balances. In other words, CGA’s employees can rely upon their vacation and sick balances in the moment as they consider submitting requests for the future.
"Everything is organized in a logical way. It
is easy to bounce around and to do what I
have to do."
Regarding the user interface design, Mr. Carbaugh says, “Everything is organized in a logical way. It is easy to bounce around and to do what I have to do.”
Regarding the NE Time Systems team, Mr. Carbaugh says, “You guys are always very helpful and prompt and always have the answers.”
NE Time Systems is honored to have CGA Law Firm as a client and is committed to serving them for the long-term to help them do more of what they do best, providing valuable legal counsel to the businesses, residents and governments of South Central Pennsylvania.